Shipping policy

Last Updated: July 22, 2026

Welcome to GulfNext. We are committed to delivering your orders quickly and safely. Please read our Shipping Policy before placing an order.

1. Order Processing

  • Orders are processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • You will receive an order confirmation and shipping update once your order has been dispatched.

2. Delivery Time

Estimated delivery times are:

  • United Arab Emirates (UAE): 2–5 Business Days

  • Delivery times may vary depending on your location, courier availability, weather conditions, or public holidays.

3. Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

  • We may offer Free Shipping on selected products or promotional campaigns.

4. Cash on Delivery (COD)

Cash on Delivery (COD) is available for eligible locations within the UAE. Please ensure someone is available to receive and pay for the order at the delivery address.

5. Order Tracking

Once your order has been shipped, you will receive tracking details via email, SMS, or WhatsApp (where available).

6. Delivery Attempts

Our courier partner may make multiple delivery attempts. If the order cannot be delivered due to an incorrect address, customer unavailability, or refusal to accept the order, it may be returned to us.

7. Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate. GulfNext is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

8. Delays

While we aim to deliver orders within the estimated timeframe, delays may occur due to:

  • Public holidays

  • Severe weather

  • Customs or government inspections

  • High order volumes

  • Courier-related issues

We appreciate your patience in such situations.

9. Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact us within 48 hours of delivery with your order number and clear photos (if applicable). We will investigate and provide an appropriate resolution.